Your safety is our priority. Learn about our comprehensive measures to ensure a secure experience for everyone on the Ranger platform.
All professionals undergo rigorous background checks
Based on thousands of customer reviews
Encrypted transactions with payment protection
Round-the-clock customer support
All professionals must provide government-issued ID to verify their identity. We cross-check this information with official databases to ensure authenticity.
We conduct comprehensive background checks including criminal history, employment verification, and reference checks for all professionals.
Professionals must demonstrate their skills through practical tests, certification verification, and portfolio reviews relevant to their service category.
We continuously monitor professional performance through customer ratings, reviews, and periodic re-screening to maintain our high standards.
Easily identify verified professionals through our badge system. Each badge indicates completed verification steps.
Communicate with professionals through our encrypted messaging system without sharing personal contact information.
Your payments are held securely until you confirm satisfactory completion of the service.
Read authentic reviews and ratings from previous customers to make informed decisions.
Share your service location with trusted contacts and receive service status notifications.
Quick access to emergency help and platform support during any service.
If you're not satisfied with a service, please contact our support team within 24 hours. We'll work with you and the professional to resolve the issue, which may include a partial refund, a re-do of the service, or other appropriate solutions based on our satisfaction guarantee policy.
We verify professional qualifications through multiple methods: checking certifications and licenses, conducting skills assessments, verifying work history, and requiring proof of insurance where applicable. Professionals must maintain certain standards to remain on our platform.
In case of emergency, first contact local emergency services if needed. Then use our emergency assistance feature in the app or call our 24/7 support line. We have protocols to handle emergencies and will provide immediate assistance.
Payments are processed through secure encrypted systems. Funds are held in escrow until you confirm satisfactory completion of the service. We also offer payment protection for eligible issues such as unauthorized transactions or services not rendered as described.
Join thousands of satisfied customers who trust Ranger for their home service needs